Resolved
PeakWMS has released a fix to issue a) and allows returns without a return reason ("Begrundelse for retur") to be closed.
Identified
We're awaiting confirmation from PeakWMS that a fix has been released.
Identified
PeakWMS has completed a fix that is scheduled for deployment Monday morning.
Identified
PeakWMS is currently experiencing two issues:
a) Some merchants may find that returns created by Returnflows are not appearing on their terminals
b) Returns created by Returnflows may not include a return reason (“Begrundelse for retur”)
PeakWMS is currently investigating both issues (a and b), and we are awaiting their conclusions.
