Affected components
Updates
Resolved
Incident Resolved.
Fri, Dec 5, 2025, 10:00 AM
Monitoring
Cloudflare and Shopify are operational again. All return flows have been taken out of Maintenance Mode, and we are currently monitoring all new return activity.
Fri, Dec 5, 2025, 09:23 AM(36 minutes earlier)
Identified
Flows have been placed in Maintenance Mode to ensure that customers do not initiate a return process that cannot be completed due to Shopify dependencies.
Fri, Dec 5, 2025, 09:06 AM(16 minutes earlier)
Investigating
Due to a Cloudflare Outage Shopify and multiple third-parties are experiencing problems. We're Invetegating the expact scope and impact of the outage.
Fri, Dec 5, 2025, 08:53 AM(13 minutes earlier)